1) Scope
This Privacy Policy explains how Kai Piper (“we”, “us”, “our”) processes information when you use the OnPoint Tech mobile application (the “Service”).
This policy applies to the Service as distributed through app stores (including Google Play) and any related pages we make available for help, privacy, or support. It does not apply to third-party websites, services, or SDK providers that you may access via links from within the Service.
2) Definitions
- Personal data / personal information: information that identifies you or can reasonably be linked to you (directly or indirectly).
- Processing: any operation performed on data (collection, storage, use, sharing, deletion, etc.).
- Controller: the party deciding why and how personal data is processed (here: Kai Piper for the Service’s decisions).
- Processor: a party processing data on behalf of a controller (e.g., hosting, analytics, crash reporting providers).
- Device identifiers: identifiers associated with your device/app instance, which may include an Advertising ID or similar SDK identifiers.
- Advertising ID: an OS-provided identifier (e.g., Android Advertising ID) used to support advertising and measurement features.
3) What information may be processed
The Service is designed to operate with limited personal data. Depending on the app build and which features are enabled, the following categories may be processed:
| Category | Examples | Purpose | Typical legal basis (where applicable) | Where processed |
|---|---|---|---|---|
| Device & app identifiers |
Advertising ID
App instance IDs
SDK identifiers
Identifiers used for ads measurement, analytics, fraud prevention, and service integrity.
|
Deliver/measure ads (if enabled), analytics, detect abuse, enforce frequency caps, prevent fraud. | Consent (where required), legitimate interests, contract (service delivery), compliance obligations. | On device; third-party SDK endpoints (e.g., Google services) depending on configuration. |
| Diagnostics & log data | Crash traces, performance metrics, app state at time of crash, device model, OS version, timestamps. | Stability, bug fixing, performance tuning, security monitoring. | Legitimate interests; contract (service provision); consent where required. | On device; third-party crash/diagnostics services if enabled. |
| Usage & interaction analytics | Screen views, button events, feature usage, session length, coarse engagement signals. | Understand feature usefulness, improve UX, identify regressions, prioritise fixes. | Consent (common for analytics in some regions), legitimate interests (where permitted). | On device; analytics provider endpoints if enabled. |
| Network / technical data | IP address (typically handled by network providers/SDK endpoints), approximate region (inferred), request headers, connectivity status. | Security, fraud prevention, rate limiting, service delivery, debugging. | Legitimate interests; contract; compliance obligations. | Primarily processed by network/SDK providers; limited use within the Service where feasible. |
| User-provided content (if any) | If the Service includes forms or feedback features: messages you type, attachments you submit. | Provide support, respond to requests, improve the Service. | Contract; legitimate interests; consent (context-dependent). | On device; transmitted only when you submit it. |
4) How we use information
We use information only for purposes consistent with operating and improving the Service, including:
- Service delivery: maintain app functionality, store preferences, and provide requested features.
- Reliability and debugging: investigate crashes, errors, and performance issues.
- Security: detect, prevent, and respond to abuse, fraud, and malicious activity.
- Analytics (if enabled): understand how the Service is used to improve features and usability.
- Advertising (if enabled): deliver and measure ads, manage frequency caps, and detect invalid traffic.
- Legal compliance: comply with valid legal requests and applicable laws.
5) Legal bases (UK/EU-style)
Where UK/EU-style data protection rules apply (e.g., UK GDPR / EU GDPR), we rely on one or more of these bases:
- Contract / service provision: processing needed to provide features you use.
- Legitimate interests: improving and securing the Service, preventing abuse, and maintaining reliability, balanced against your rights.
- Consent: where required for analytics, advertising, or similar tracking technologies; you can withdraw consent at any time using available controls.
- Legal obligation: where processing is necessary to comply with law (e.g., responding to valid legal requests).
6) Advertising ID, ads, and analytics
Some versions of the Service may access the Android Advertising ID (or similar identifiers) to support: advertising (showing and measuring ads) and user analytics (measuring engagement and feature usage).
Your choices and controls (Android):
- Reset your Advertising ID: you can reset it from Android settings to reduce linkability over time.
- Opt out of personalised ads: Android provides settings to limit personalised advertising.
- Consent controls: if the app provides an in-app consent/ads preference screen, you can change your choices there.
- App permissions: if the Service requests optional permissions, you can deny them; the Service may provide reduced functionality.
7) Third-party services
The Service may use third-party services that can process information (including identifiers and diagnostics). These providers act under their own privacy policies and terms.
Common examples include:
- Google Privacy Policy (applies to Google services)
- Google Play “User data” policy (developer obligations)
- Google Mobile Ads SDK data disclosure guidance (if ads are used)
9) Data retention
Retention depends on the data type and how the Service is configured:
- On-device data: settings/caches may remain until you clear app data, uninstall the app, or reset settings.
- Diagnostics and logs: may be retained for a limited period to investigate issues, then deleted or aggregated.
- Analytics: may be retained to understand long-term trends (often in aggregated form).
- Advertising: measurement signals and identifiers (if used) are retained per the advertising provider’s policies and controls.
10) International transfers
If third-party providers are used (e.g., Google services), information may be processed in countries outside your country of residence. Where UK/EU-style transfer restrictions apply, providers typically rely on approved mechanisms (such as standard contractual clauses and related addenda), plus technical and organisational safeguards.
You should review the privacy policies of the relevant providers for details on their international data transfer practices.
11) Security
We use commercially reasonable technical and organisational measures appropriate to the nature of the Service and the risk profile, such as secure development practices, least-privilege access principles, and dependency review.
However, no transmission method or storage system is guaranteed to be 100% secure. You use the Service at your own risk.
12) Your rights
Depending on where you live, you may have rights over your personal data. Under UK/EU-style rules, these may include:
- Right to be informed about how data is used.
- Right of access to the data held about you.
- Right to rectification of inaccurate data.
- Right to erasure (in some circumstances).
- Right to restrict processing (in some circumstances).
- Right to data portability (in some circumstances).
- Right to object to certain processing (e.g., based on legitimate interests).
- Rights related to automated decision-making/profiling (where applicable).
Because OnPoint Tech is designed to minimise server-side storage, the ability to retrieve or delete specific data may depend on whether a third-party SDK processed it. In those cases, your request may need to be directed to the relevant provider as well.
14) Children’s privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13.
If you are a parent or guardian and believe a child has provided personal data, contact us via the developer contact method shown on the app’s store listing. We will take appropriate steps consistent with applicable law.
15) Links to other sites
The Service may contain links to third-party sites. If you click a third-party link, you will be directed to that site. We do not control and are not responsible for third-party content, policies, or practices.
Recommendation: review the privacy policy of any site or service you visit.
16) Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in the Service, legal requirements, or third-party integrations. Updates are effective when posted on this page (unless a later date is stated).
If changes are material, we may provide additional notice in the app or on the store listing where feasible.
17) Jurisdiction-specific notices
This section provides additional context for certain jurisdictions. It does not replace the main policy sections above.
- UK: Data protection is governed by the UK GDPR and Data Protection Act 2018; you can complain to the ICO if needed.
- EEA/EU: Similar rights apply under the EU GDPR when it is applicable to your situation.
- US (state laws): Some states grant rights to access, delete, or opt out of certain processing (e.g., targeted advertising). Where applicable, we will honour such rights to the extent feasible given the Service architecture and third-party SDK roles.
- Other regions: Additional rights may exist under local laws (e.g., LGPD, PIPEDA). Contact us via the store listing for requests.
18) Contact
If you have questions or requests about this Privacy Policy, contact the developer using:
- Google Play listing: the “Developer contact” information displayed on the OnPoint Tech store page.
- In-app support: any support/contact feature provided within the app (if available).
Please include: your country/region, the app version, your device model, and a clear description of your request.